Tracking Numbers. We send tracking numbers to the e-mail provided at checkout once your order has shipped. If you are registered, you can login to track your order’s status. If you are not registered you can track your order with your billing e-mail and order ID found on your order confirmation e-mail.
Shipping Options to the United States
We do not ship to PO Boxes. Ground (1 to 3 business days most locations), 2 Day (2 business days), Priority Overnight (next business day morning by 10:30 AM to most US addresses; and by 5 PM to remote areas), Standard Overnight (next business day afternoon by 3:00 P.M to most US addresses; by 4:30 PM to rural areas; and by 8:00 PM to residences).
Overnight Shipping: We operate between 9 AM and 5 PM EST. Orders placed after 3 PM may not ship the same day.
Use Your Shipper Account. You can choose to use your own FedEx or UPS shipping account.
Shipping Options to Canada
*Charges do not include Duties or Value-Added Taxes (VAT)
FedEx International Connect Plus: FedEx Trade Networks acts as the broker. Within 3-5 Business Days.
FedEx International Priority: FedEx Trade Networks acts as the broker. 1-3 Business Days.
Use Your Shipper Account. You can choose to use your own FedEx, UPS, or DHL Express Worldwide shipping account.
Shipping Options to All Other Countries
*Charges do not include Duties or Value Added Taxes (VAT)
FedEx International Connect Plus: FedEx Trade Networks acts as the broker. Within 2-5 Business Days.
FedEx International Priority: FedEx Trade Networks acts as the broker. 1-3 Business Days.
Use Your Shipper Account. You can choose to use your own FedEx, UPS, or DHL Express Worldwide shipping account.
EORI Numbers and VAT Tax IDs. For select countries, including certain members of the European Union, you should have an EORI number or a VAT Tax ID associated with your shipping account to import using your shipper account information.
